Last updated: July 16, 2025

1. Introduction

Eva AI Solutions ("we", "us", "our"), a division of FIA.Projects, specializes in building, hosting, and managing custom AI automation solutions tailored for businesses. We are committed to safeguarding your privacy and handling your data responsibly, in compliance with applicable data protection laws such as GDPR and CCPA.

2. Information We Collect

Personal Information: Includes your name, email address, phone number, company details, billing information, sensitive business data, proprietary information, and any additional data you voluntarily share.

Technical Information: Automatically collected details like IP addresses, browser types, operating systems, logs, and cookies used to enhance user experience and security.

3. How We Use Your Information

To provide, maintain, customize, and enhance our AI integration services.

To communicate service details, updates, and customer support.

To securely process payments and transactions.

To enforce security measures, prevent fraud, and meet legal obligations.

4. Data Sharing and Third-Party Services

We may share your information with:

Trusted service providers essential for payment processing (e.g., Stripe), hosting (e.g., AWS), analytics, integrations (e.g., Zapier, OpenAI), and customer support.

Legal authorities, if required by law or to protect rights, safety, and security.

Relevant parties during business transactions such as mergers, acquisitions, or asset sales.

We ensure appropriate safeguards, confidentiality agreements, and data protection measures are in place with all third-party services.

5. Data Retention and Deletion

We retain personal data only for as long as necessary to fulfill our services, comply with legal obligations, or resolve disputes. Clients may request deletion or anonymization of their data at any time, subject to legal or compliance constraints.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality and gather analytics. You can manage cookie preferences via your browser settings.

7. Security and Confidentiality

We employ robust security measures, including encryption of data at rest and in transit (AES-256 encryption, TLS), secure servers, strict access controls, and regular security audits. While we implement strong safeguards, no system is entirely infallible, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you have rights to:

Access and update your personal information.

Request deletion, correction, or restriction of your data.

Withdraw consent for data processing.

Lodge complaints with supervisory authorities.

9. Data Residency and International Transfers

We host data primarily in secure cloud environments in the United States, with EU-based hosting available upon request. For international data transfers, we use Standard Contractual Clauses and other approved mechanisms to ensure adequate protection.

10. Children's Privacy

Our services are not directed at individuals under 16. We do not knowingly collect personal data from minors.

11. Additional Clauses

Confidentiality: All client data processed by our services remains confidential, accessed only by authorized personnel bound by confidentiality agreements.

Data Ownership: Clients retain ownership of all provided data and AI-generated outputs.

Liability Disclaimer: Despite robust security, we disclaim liability for data breaches caused by circumstances beyond our reasonable control.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with an updated revision date.

13. Contact Us

For questions or requests regarding this policy, please contact:

Eva AI Solutions